General Terms and Conditions of Sale (GTCS) of the krysglam.com site
Article 1 :Legal Notice
The edition of the site krysglam.fr is provided by the company KRYS GLAM, SARL UNIPERSONNELLE with a capital of 1000 euros, registered in the register of commerce and companies of CUSSET, and registered in the RCS under the number 922 690 169, whose headquarters is at 6 rue des Basses Landes, 03110 Vendat, France Metropolitan is represented by Ms. Krystel BUISSON. The company can be contacted at the email address krysglamfr@gmail.com and at the following telephone number: 04.70.41.15.81. Its TVA identification number is FR46922690169. The company markets to its customers via its website, the following products: Women’s clothing and fashion accessories.
The host of the site krysglam.fr is the company Hostinger, Hostinger International Ltd, 61 Lordou Vironos Street, 6023 LARNACA, CYPRUS.
Article 2 : Preamble
The company invites users to carefully read these General Conditions of Sale and Use (hereinafter the “GCS/CGU”). Placing an order implies acceptance of the GCS/CGU. The characteristics of the products are indicated on the website. It is up to the customer to take this into account before purchasing. The photographs or graphics presented on the website are not contractual.
The customer acknowledges having read and accepted them by checking the box provided for this purpose before placing his order online. When the customer buys online on this site, the consumer concludes a distance contract governed by the provisions of articles L.221-1 and following of the Consumer Code.
The GCS/CGU govern the conditions under which the company sells its products to its customers and consumers via its website.
They apply to all sales concluded by the company and are binding on any contradictory document, in particular the customer’s general conditions of purchase.
They are systematically communicated to the client who requests them.
In the event of subsequent changes to the GTC/GU, the customer is subject to the version in force at the time of his order.
Article 3 : Definitions
“Customer” refers to the consumer who has placed an order for a product sold on the website.
“Order” refers to any order placed by the user registered on this site.
“General Conditions of Sale and Use (GCS/CGU)” designate these general conditions of use and online sale.
“Consumer” refers to the natural person buyer who does not act for professional needs but for his personal use.
“Products” means the material things that can be appropriated and which are offered for sale on this site.
“Professional” refers to the moral or physical buyer who acts within the framework of his professional activity.
“Site” refers to this site, that is to say krysglam.fr
“Company” refers to the company KRYS GLAM, more fully designated in article 1 hereof.
“User” means any person who makes use of the site.
Article 4 :Registration
Registration on the site is open to all legal or natural persons of legal age and enjoying their full personalities and legal capacities.
The use of the site is conditional on the registration of a user. Registration is free.
To proceed with the registration, the user must fill in all the required fields; otherwise the registration cannot be completed.
Users guarantee and declare on their honor that all the information communicated on the site, in particular when registering, is accurate and compliant. They undertake to update their personal information from the page dedicated to the latter and available in their account.
All registered users have a username and password. These are strictly personal and confidential and must in no case be communicated to third parties under penalty of deletion of the account of the offending registered user. Each registered user is personally responsible for maintaining the confidentiality of his or her login and password. The company will in no way be held responsible for the identity theft of a user. If a user suspects fraud at any time, he must contact the company as soon as possible, so that the latter can take the necessary measures and regularize the situation.
Each user, whether a legal or natural person, can only hold one account on the site.
In the event of non-compliance with the GCS/CGU, in particular the creation of several accounts for a single person or the provision of false information, the company reserves the right to proceed with the temporary or permanent deletion of all the accounts created by the company. infringing user.
Deletion of the account will result in the permanent loss of all benefits and services acquired on the site. However, any order made and invoiced by the site before the account is deleted will be executed under normal conditions.
In the event of deletion of an account by the company for breach of the duties and obligations set out in the GCS/CGU, it is strictly forbidden for the offending user to re-register on the site directly, through another e-mail address. or by an intermediary without the express authorization of the company.
Article 5 :Orders
Any order can only be made when the user has registered on the site. When the user is logged into his account, he can add products to his virtual basket. He can then access the summary of his virtual basket in order to confirm the products he wishes to order and place his order by pressing the “order” button.
He must provide an address, a delivery method and a valid method of payment in order to finalize the order and effectively form the sales contract between him and the company. The finalization of the order implies the acceptance of the prices of the products sold, as well as the terms and delivery times indicated on the site.
Once the order has been placed, the user will receive confirmation by email. This confirmation will summarize the order as well as the relevant delivery information. Placing an order constitutes the conclusion of a distance selling contract between the company and the customer.
The company will be able to offer the customer price reductions, discounts and rebates depending on the number of products available on the site ordered or depending on the regularity of the orders, according to the conditions set by the company.
Article 6 : Products and prices
The products subject to the GCS/CGU are those which appear on the site and which are sold and shipped directly by the company.
The products are described on the corresponding page within the site and mention is made of all their essential characteristics. The sale takes place within the limits of the company’s available stocks. The latter cannot be held responsible for stock shortages or the impossibility of selling a product whose stock does not exist.
When a registered user wishes to acquire a product sold by the company through the site, the price indicated on the product page corresponds to the price in euros or dollars, all taxes included (TTC), excluding shipping costs and takes into account the reductions applicable and in force on the day of the order. The price indicated does not include delivery costs which will be detailed if necessary in the summary before placing the order. If the total cost of the products cannot be calculated in advance, the company will send the customer a detailed estimate setting out the formula for calculating the price.
Under no circumstances may a user demand the application of discounts that are no longer in effect on the day of the order.
Article 7 :Payment conditions
Unless otherwise agreed, all sales are paid in cash at the time of order placement.
Depending on the nature or amount of the order, the company remains free to require a deposit or payment of the full price when placing the order or when receiving the invoice.
Payment can be made by :
- Credit card via a secure connection.
In the event of total or partial non-payment of the products on the date agreed on the invoice, the consumer customer must pay the company a late payment penalty, the rate of which is equal to the legal interest rate.
No compensation can be made by the customer between penalties for delay in the supply of the products ordered and the sums due by the customer to the company for the purchase of products offered on the site.
The penalty due by the consumer customer is calculated on the amount including tax of the remaining amount due, and runs from the due date of the price without any prior formal notice being necessary.
Article 8 :Delivery
The products are delivered exclusively in the following geographical areas:
- Pays de l’union Européenne hors Corse et DOM TOM.
The company undertakes to provide all material and human efforts to have the products delivered as soon as possible. These may vary depending on the geographical area of the customer, the delivery method chosen or the product ordered.
If the delivery deadline of 15 days is exceeded, excluding cases of force majeure, or failing that, no later than thirty days after the conclusion of the contract, the customer may request the termination of the contract (art. L.216– 6 of the Consumer Code) by registered letter with acknowledgment of receipt, after having ordered the company, under the same terms, to make the delivery within a reasonable additional period, and if the company has not executed.
In this case, the customer will be refunded within 30 days if a payment has already been made.
In the event that delivery is impossible, due to an error in the address indicated by the customer, the company will contact the customer as soon as possible in order to obtain a new delivery address and any additional delivery costs will be on client fee. In addition, the company cannot be held liable for reasons related to exceeding delivery times.
We offer several delivery methods. The deliveries available are as follows: to a relay point via Mondial Relay or to your home via Colis Privé. They vary according to the characteristics of the product(s) purchased and the choice made by the customer on the delivery method.
Delivery times are indicative. They may change due to various factors such as the availability of the carrier / order processing etc.
Article 9 : Consumer Complaint
For all orders made on this site, the customer has a right of complaint for 14 days from the delivery of the product. It is his responsibility to check the apparent condition of the products upon delivery. In the absence of reservations expressly made at the time of delivery, the products are deemed to conform to the request.
To exercise this right of complaint, the customer must send to the company, at the address krysglamfr@gmail.com, a declaration in which he expresses his reservations and complaints, accompanied by the relevant supporting documents (receipt slip countersigned by the carrier, photographs, etc.).
A claim that does not comply with the conditions described above cannot be accepted.
The company will replace or refund the product as soon as possible and at its expense, subject to its availability in stock.
Article 10 :Right of withdrawal of the consumer
The consumer has a right of withdrawal of 14 days from the placing of the order, except for the products mentioned in article L.221-28 of the consumer code.
To exercise this right of withdrawal, the consumer sends a declaration to the address : krysglamfr@gmail.com.
The products must be returned in their original packaging and in perfect condition, unworn within 14 days from the notification of the withdrawal to the company by the consumer. The direct costs of returning the goods are to be borne by the consumer.
The customer will be reimbursed for the totality of the fees paid for the placing of the order within 14 days following the company’s acknowledgement of his declaration of withdrawal.
The reimbursement may be deferred until receipt of the goods or until the consumer provides proof to the company of the shipment of the goods (the date chosen being that of the first of these facts) and will be made by the same means. of payment than the one used for the purchase.
Article 11 : Transfer of risks and property
The company retains ownership of the products sold until full payment of the price by the customer. It can therefore repossess the said products in the event of non-payment. In this case, the installments paid will remain acquired by the company as compensation.
For consumer customers, the transfer of risk takes place upon delivery.
Article 12 :Legal guarantees
The products sold on the site are guaranteed in accordance with the legal provisions of the consumer code and the civil code as reproduced below:
Article L.217-4 of the Consumer Code: “The seller delivers goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to him by the contract or has been carried out under his responsibility.”
Article L.217-5 of the Consumer Code: “The good is in conformity with the contract: 1° If it is suitable for the use usually expected of a similar good and, if necessary : – – if it corresponds to the description given by the seller and has the qualities that the latter has presented to the buyer in the form of a sample or model ; – if it has the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling;
2° Or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the seller’s attention and which the latter has accepted.
Article 1641 of the Civil Code: “The seller is bound by the guarantee on account of the hidden defects of the thing sold which render it unfit for the use for which it is intended, or which so diminish this use that the buyer would not have acquired it, or would have paid less if he had known them.”
Any resold product altered, modified or transformed is not covered by the guarantee.
This is limited to the replacement or reimbursement of products that are non-compliant or affected by a defect. It is excluded in the event of misuse or abnormal use of the product as well as in the event that the product does not comply with the legislation of the country in which it is delivered.
The customer must inform the company of the existence of the defects within two years. The company will rectify products found to be defective whenever possible. If the responsibility of the company is retained, the guarantee is limited to the amount paid by the consumer for the supply of the products.
The replacement of the products does not have the effect of extending the duration of the guarantee.
Article 13: Modifications
The company reserves the right to modify the site, the GCS/CGU as well as any delivery procedure or any other element constituting the services carried out by the company through this site.
When an order is placed, the user is subject to the stipulations set out in the GCS/CGU in force when placing the order.
Article 14: Processing of personal data
Registration on the site entails the processing of the customer’s personal data. If the customer refuses the processing of his data, he is asked to refrain from using the site.
This processing of personal data is done in compliance with the General Data Protection Regulation 2016/679 of 27 April 2016.
Furthermore, in accordance with the Data Protection Act of January 6, 1978, the customer has, at any time, a right to query, access, rectify, modify and oppose all of his personal data by writing by mail and justifying his identity, to the following address : krysglamfr@gmail.com .
This personal data is necessary for the processing of his order and the establishment of his invoices if necessary, as well as for the improvement of the functionalities of the site.
Article 15: Sharing of collected data
The site may use third-party companies to perform certain operations. By browsing the site, the customer accepts that third party companies may have access to his data to allow the proper functioning of the site.
These third-party companies only have access to the data collected in the context of carrying out a specific task.
The site remains responsible for the processing of this data.
In addition, the user may therefore be required to receive information or commercial offers from the company or its partners.
The user may at any time oppose the receipt of these commercial offers, by writing to the address of the company indicated above, or by clicking on the link provided for this purpose in the e-mails received.
In addition, customer information may be transmitted to third parties without their express prior consent in order to achieve the following purposes:
- respect the law
- protect any person from serious injury or death
- to fight against fraud or other infringements against the company or its users
- protect the company’s property rights
Article 16: Data protection
The company ensures an appropriate level of security proportional to the risks incurred as well as their probability, in accordance with the General Data Protection Regulation 2016/679 of April 27, 2016.
However, these measures do not in any way constitute a guarantee and do not commit the company to an obligation of result concerning data security.
Article 17 : Cookies
To allow its users to benefit from optimal navigation on the site and better functioning of the various interfaces and applications, the company may place a cookie on the user’s computer. This cookie makes it possible to store information relating to navigation on the site, as well as any data entered by users (in particular searches, login, email, password).
The user expressly authorizes the company to deposit a so-called “cookie” file on the user’s hard drive.
The user has the option of blocking, modifying the retention period, or deleting this cookie via the interface of his browser. If the systematic deactivation of cookies on the user’s browser prevents him from using certain services or functionalities of the site, this malfunction can in no way constitute damage for the member who will not be able to claim any compensation as a result.
Article 18 : Responsibility
The company can in no way be held responsible for the unavailability, whether temporary or permanent, of the website and although it implements all its means to permanently ensure the service, it is possible that the be interrupted at any time. In addition, the company reserves the right, by a voluntary act, to make the site unavailable in order to carry out any update, improvement or maintenance operation.
As previously mentioned herein, the company can in no way be held responsible for delays in delivery for reasons beyond its control, beyond its control, unforeseeable and irresistible or whose fault cannot be attributed to it.
Article 19 : Intellectual property
The brand, logo, graphic charter and the content of this site are protected by the Intellectual Property Code and by copyright reserved to the company. Any dissemination, exploitation, representation, reproduction and copying of the contents, whether partial or complete, without the express authorization of the company will expose the offender to civil and criminal prosecution.
Article 20 : Applicable law and competent jurisdiction
This contract is subject to French law. The law governing the GCS/CGU is French law. Any dispute that may arise between the company and the user during the execution of the present will be the subject of an attempt to resolve amicably. Otherwise, the disputes will be brought to the attention of the competent French courts of common law.
Article 21 : Acceptance of the GCS/CGU
The client or user expressly accepts the GCS/CGU. The customer declares to be aware of it and waives the right to rely on any other document, in particular its own general conditions of purchase.
The consumer acknowledges having read the information and information provided for in articles L.111-1 to L.111-7 of the consumer code, and in particular:
- the essential characteristics of the product ;
- The price of the products ;
- the date or the deadline by which the company undertakes to provide the service ;
- information relating to the identity of the company (postal, telephone and electronic contact details) ;
- information relating to legal and contractual warranties and their methods of implementation ;
- the possibility of resorting to conventional mediation in the event of a dispute ;
- information relating to the right of withdrawal (deadline, terms of exercise).
Terms and Conditions of Use (TOU) of the site krysglam.com
Article 1 : Access to the site
The krysglam.com site provides free access to the following services:
- Sale of women’s ready-to-wear clothing
- Sale of feminine accessories (bags, shoes, jewellery, etc.)
- Sale of Creation of women’s clothing.
The site is accessible free of charge from anywhere by any user with Internet access. All costs necessary for access to the services (computer equipment, Internet connection…) are at the user’s expense.
Access to the services dedicated to the members is done with a login and a password.
For maintenance or other reasons, access to the site may be interrupted or suspended by the publisher without notice or justification.
Article 2 : Collection of data
For the creation of the User’s account, the collection of information at the time of registration on the site is necessary and mandatory. In accordance with the law n°78-17 of January 6 relating to data processing, files and freedoms, the collection and processing of personal information are carried out in the respect of the private life.
In accordance with the French Data Protection Act of January 6, 1978, Articles 39 and 40, the User has the right to access, rectify, delete and oppose his personal data. This right can be exercised by :
- The contact form.
- Its customer area.
Article 3 : Responsibility
Although the information published on the site is deemed reliable, the site reserves the right not to guarantee the reliability of the sources.
The information provided on the krysglam.com site is presented for informational purposes only and has no contractual value. Despite regular updates, the site cannot be held responsible for any changes in administrative and legal provisions that occur after publication. The same applies to the use and interpretation of the information provided on the platform.
The site declines all responsibility for any viruses that may infect the User’s computer equipment after using or accessing this site.
The site cannot be held responsible in case of force majeure or the unforeseeable and insurmountable fact of a third party.
The total guarantee of security and confidentiality of the data is not assured by the site. However, the site undertakes to implement all the methods required to do so to the best of its ability.
Article 4 : Hyperlinks
The site can be made up of hypertext links. By clicking on these, the User will exit the platform. The latter has no control over and cannot be held responsible for the content of the web pages linked to.
Article 5 : Post by user
The krysglam.com site allows members to post comments.
In its publications, the member is required to respect the rules of Netiquette as well as the rules of law in force.
The site has the right to exercise a priori moderation on the publications and can refuse to put them online without having to provide justification.
The member retains all intellectual property rights. However, any publication on the site implies the delegation of the non-exclusive and free right to the publishing company to represent, reproduce, modify, adapt, distribute and disseminate the publication anywhere and on any medium for the duration of the intellectual property. This can be done directly or through an authorized third party. This includes the right to use the publication on the web and on cell phone networks.
In each use, the publisher agrees to mention the member’s name in the vicinity of the publication.
The User is held responsible for any content he/she puts online. The User undertakes not to publish any content that may harm the interests of third parties. Any legal proceedings brought by an injured third party against the site shall be borne by the User.
The deletion or modification by the Site of User content may be made at any time, for any reason and without notice.
Article 6 : Contract duration
This contract is valid for an indefinite period. The beginning of the use of the services of the site marks the application of the contract to the User.